Delivery Policy
1. General Information
All orders are subject to
product availability. If an item is not in stock at the time you place your
order, we will notify you and you will have the option for a refund for the
total amount of your order, using the original method of payment.
2. Delivery Time
An estimated delivery time unless otherwise specified will be 14 - 45 days once your order is placed. Delivery times are estimates
and commence from the date of shipping, rather than the date of order. Delivery
times are to be used as a guide only and are subject to the acceptance and
approval of your order.
Unless there are
exceptional circumstances, we make every effort to fulfill your order within
[2] business days of the date of your order. Business day mean Monday to
Friday, except holidays.
Please note we do not ship
on [Sundays].
Date of delivery may vary
due to carrier shipping practices, delivery location, method of delivery, and
the items ordered.
3. Shipping Costs
Shipping costs are based
on a per item charge depending on Delivery Location. To find out how much your
order will cost, simple add the items you would like to purchase to your cart,
and proceed to the checkout page. Once at the checkout screen, shipping per
item charges will be displayed.
4. Damaged Items in Transport
If there is any damage to
the packaging on delivery, contact us immediately at contact@birchwoodstudioandevents.com.
5. Questions
If you have any questions
about the delivery and shipment or your order, please contact us at contact@birchwoodstudioandevents.com.